Managed IT Services
What is ‘Managed Services’?
Tech Connections simplifies technology by bringing a business owner’s perspective to IT. Our Managed Services includes Flat-Fee Worry-Free IT and network infrastructure projects. Flat-Fee Worry-Free IT allows you to control and budget your monthly IT costs while your technology is efficient, running without problems so you can focus on your business. Our wide array of IT infrastructure solutions create reliable, scalable, secure and stable networks, eliminating lingering issues to ensure a Quiet User Experience.
We Understand the IT Issues You Face
When your computers and network are slow and your software freezes up, it’s frustrating. You need things streamlined. Perhaps your technology is chaotic or mismatched and your current IT vendor is slow in responding or they don’t seem to be resolving things as the same problems keep occurring. We understand the issues you may be facing, and that you want to be productive.
Ultimate Server Care
- Remote Technology Platform
- 24×7 Monitoring, Analysis, Escalation and Troubleshooting
- Anti-Virus Licenses and Management – eliminates the need to purchase anti-virus software for servers
- Patch Management and Service Pack Installation
- Backup Management
- Unlimited Application Support
- Unlimited Move/Add/Changes
- Unlimited Phone/Remote/Emergency Support
- Monthly Executive Server Management Reports & Quarterly Business Reviews
- Onsite Server Support as needed for your covered items
Ultimate Desktop Care
- Remote Technology Platform where we can take control of the user’s desktop
- Anti-Virus and Anti-Spyware Licenses and Management – eliminates the need to purchase anti-virus and anti-spyware software for PC’s
- Patch Management
- Spam Filtering – eliminates the need to purchase third party spam filtering services
- Temporary File Removal
- Unlimited Phone and Remote Application Support for all Users
- Monthly Executive Reports and Quarterly Business Reviews
- Onsite Desktop Support as needed for covered items
